Old Kings Head and how we’re keeping everyone Covid Secure and Safe

 

We just wanted to let you know about a few changes we’ve made, which we hope you’ll find reassuring in these times, so here’s a little summary.

 

Hygiene

We’re increasing all our hand washing and sanitising controls to help everyone keep good hygiene through the working day, as well as sanitising ‘touch points’. This means not only our staff but encouraging our customers to use the new hand sanitising stations at entrances of the pub.

 

Face coverings

They’ll be times when we may need to wear a face covering or visor but don’t be alarmed as we’ll try and do this when we can’t remain a safe social distance apart from our staff or a customer.

 

Safe Distancing

You’ll notice we’ve moved things around a little, so we can remain safely apart from one another so that everyone can

 

Service

We’re asking for now that people book tables, whether it be for a meal or just a drink so you have a table. Someone will greet you at the entrance and explain how things work, with regard to ordering and will be there to reassure and explain the new service steps.

Some of the steps taken, for example are:

 

  • We will provide cutlery and condiments only after our customers have been seated.
  • Frequent cleaning of objects and surfaces that are touched regularly including counters and tills
  • Cleaning non- disposable condiment containers, i.e. sugar bowls after each use.
  • Reducing the number of surfaces touched by both staff and customers. For example, asking customers to remain at a table where possible, or to not lean on counters when collecting

 

We are only permitted to accept tables of 6 from two households (including support bubbles).

 

Dedicated Entrance & Exit

External doors will be kept open, the lower bar & patio doors will be the dedicated exits, the only exception is for our disabled customers. The upper bar door will be the only entrance and will be clearly marked, we will endeavour to follow the guidance of a one-way system. The exception to the one-way system will be the use of toilets.

 

Toilets

We’ll ensure that toilets are regularly cleaned throughout the day to ensure/promote good hygiene, social distancing, and clean facilities.

We also have Sterilo hand dryers which are Government tested – and kill over 99% of bacteria within a room

 

Children and dogs

Much as they like to, please don’t let them wander.

 

Government Track and Trace Scheme

We will ask for contact details from a member of each party as per the Government steer to collect information to ‘track and trace’ if needed.

 

Customer Contact

As tempting as it would be to hug friends or people that you haven’t seen for a long time, you must maintain social distancing.

We also respectfully ask that you don’t move tables around, they have been positioned with thought.

If you are feeling at all unwell, please save your visit for another day.

 

 

We hope you find all these changes reassuring and feel free to chat anything through with any of our crew when you visit.